Privacy Policy

1. Overview

SheetFix AI ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at sheetfixai.com.

2. Information We Collect

Account information: When you create an account, we collect your email address and authentication details through our identity provider. We do not store passwords directly.

Usage data: We collect the plain-English prompts you submit and the formulas our AI generates in order to provide and improve the service.

Technical data: We automatically collect standard log information such as your IP address, browser type, device information, and pages visited. This helps us maintain security and improve performance.

3. How We Use Your Information

• To generate, explain, and fix spreadsheet formulas you request
• To authenticate you and manage your account
• To save your formula history for easy access
• To monitor and improve the quality and accuracy of our AI outputs
• To detect and prevent fraud, abuse, or security incidents
• To communicate with you about service updates or support requests

4. AI Processing & Data Retention

Your prompts are sent to AI models to generate formulas. We retain prompts and generated outputs to provide your formula history and to improve service quality. We do not use your data to train third-party AI models.

You can delete your account and associated data at any time by contacting us. Formula history is retained until you delete it or close your account.

5. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We also use analytics cookies to understand how visitors interact with the site. You can control cookie preferences through your browser settings.

6. Third-Party Services

We rely on trusted third-party providers for hosting, authentication, analytics, and AI processing. These providers have their own privacy policies and are contractually bound to handle data only on our behalf and in compliance with this policy.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to object to processing and to data portability. To exercise these rights, contact us using the details below.

9. Children's Privacy

SheetFix AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sheetfixai.com